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Viewing 14 posts - 1 through 14 (of 14 total)
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  • September 6, 2018 at 7:35 am #1006478
    sitibus

    Hi Gianluca from Italy. No able to update to 4.4.1 have this message:
    C’è stato un errore durante l’aggiornamento di Enfold: Il download non è andato a buon fine. Non è stata fornita una URL valida.

    There was an error during the Enfold update: The download was not successful. A valid URL was not provided.

    is there a different procedure for updating than in the past?

    Thank you for your patience, Gianluca

    September 6, 2018 at 7:57 am #1006491
    Rikard

    Hey Gianluca,

    Sorry for the problem, the process for updating should be the same as before. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 6, 2018 at 11:11 am #1006539
    sitibus
    This reply has been marked as private.
    September 6, 2018 at 11:55 am #1006549
    pramedia

    I have the same problem with all of my Enfold sites:
    “Kohdetta Enfold päivittäessä tapahtui virhe: Lataus epäonnistui. URL oli virheellinen.”
    which means:
    “There was an error updating Enfold: Failed to load. URL was invalid.”

    Br John, Finland

    September 6, 2018 at 12:55 pm #1006569
    montagnettes

    Hi,
    Unable to update my enfold theme, message: “An error occurred while updating Enfold: Download failed. A valid URL was not provided.”

    I followed the comments below for the update but nothing changes.
    kriesi.at/support/topic/update-failed-3/
    kriesi.at/support/topic/update-problem-4/

    September 6, 2018 at 3:05 pm #1006638
    Rikard

    Hi,

    Sorry for the problems. Could you try this suggestion posted by Günter please?

    Best regards,
    Rikard

    September 7, 2018 at 9:48 am #1006997
    montagnettes

    Thank you very much, it’s ok with the suggestion by Gunter.

    September 7, 2018 at 11:19 am #1007051
    Rikard

    Hi montagnettes,

    Great, glad you got it working and sorry for the problems. The fix should be included in the next version of the theme.

    Best regards,
    Rikard

    September 7, 2018 at 11:28 am #1007056
    montagnettes

    This works well for a website but not for others … I will wait until the next updates.

    September 7, 2018 at 3:42 pm #1007144
    Rikard

    Hi montagnettes,

    Thanks for the feedback. If you should need any further help with the sites which are not working then please post a new thread and include admin login details to one of the site so that we can have a closer look.

    Best regards,
    Rikard

    September 7, 2018 at 3:55 pm #1007156
    montagnettes
    This reply has been marked as private.
    September 7, 2018 at 5:43 pm #1007222
    Victoria

    Hi montagnettes,

    Fro 4.0.7 to 4.4.1 it is better to update via FTP, some files moved around and it is better to remove Enfold folder and upload a fresh copy.

    Best regards,
    Victoria

    September 7, 2018 at 7:04 pm #1007254
    jortv

    Solved.

    September 8, 2018 at 5:12 am #1007348
    Mike

    Hi,
    Glad to hear, we will close this now. Thanks for using Enfold.

    Best regards,
    Mike

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Viewing 14 posts - 1 through 14 (of 14 total)
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