Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 27, 2018 at 10:44 am #918345
    aovivo

    Hi there I was asked to open a new ticket. Please note that the original ticket (#901498) is now 5 weeks old. this is urgent now.

    As reported: after updating to Enfold 4.2.1 (from 4.2.) specific WC posts / products cant be saved and lead to a blank page (with the -1 on the left corner). This might be a PHP error (memory usage error or similar)…
    This does NOT happen with any other premium theme or standard theme! and this happens with every ENFOLD version after 4.2.

    ENFOLD support team stated that the error can be reproduced and some of the developers might need to take a look.
    I have seen that there are other customers facing similar storing issues after the 4.2 update – in different contexts – but its a storing and PHP issue, so it seems…

    Please check the page as it is still running with 4.2. and let me know asap what else I can do…
    thanks

    Pedro

    February 28, 2018 at 11:22 am #918947
    Günter

    Hey aovivo,

    Thank you for coming back and sorry for the troubles you have.

    Did you already try to with version 4.2.4? There had been included a fix concerning saving of posts.

    If not, can you tell us which post/page is making problems on saving otherwise we are not able to locate the problem (is it a standard WP page/post or a custom post type by some plugin ?).

    Thank you for your cooperation.

    Best regards,
    Günter

    February 28, 2018 at 1:45 pm #919033
    aovivo

    Oh well – I just updated to 4.2.4 and it looks like it finally works!!
    thanks…!!

    So for your second question:
    This is a plug-in (well known EventOn Calender and Ticket add on) that handles a WC product … some parts can be stored some coulds – this was happening after the Enfodl update from 4.2 to 4.2.x while none of the other factors changed,
    whatever made this possible – I would somewhen like to know as I run several logs, changes, PHP alteration and never came behind it…

    however – problem solved (I guess)…
    hope we can close this in a few days when I have run some other tests.,..

    my best regards and THANK YOU!
    Pedro

    February 28, 2018 at 2:11 pm #919059
    Günter

    Hi,

    Glad that this was the solution and it works now.

    For your records:

    In config-templatebuilder/avia-template-builder/php/meta-box.class.php around line 259 we replaced

    
                     check_ajax_referer( 'avia_nonce_save', 'avia-save-nonce' );

    with:

    
/**
			 * Don't continue if the nonce field was not submitted - content of post is nothing we have to deal with
			 */
			if( false === check_ajax_referer( 'avia_nonce_save', 'avia-save-nonce', false ) )
			{
				return $data;
			}

    Let us know in a few days if we can close this topic.

    Have a nice day and enjoy the theme.

    Best regards,
    Günter

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