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  • #1091679

    I contacted my host (wp-engine) because I’ve been having struggles trying to create a new post on my website (splashanddashfordogs.com). Right now whenever I try to create a post the screen goes completely white.

    heres what wp-engine told me:

    It looks like the issue is coming from your theme, enfold:

    6 PHP Fatal error: Uncaught Error: Cannot use string offset as an array in /nas/content/live/consumersite/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:489\nStack trace:\n#0 [internal function]: aviaShortcodeTemplate->create_sortable_editor_element(Array)\n#1 /nas/content/live/consumersite/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(443): uopz_call_user_func(Array, Array)\n#2 /nas/content/live/consumersite/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(395): aviaShortcodeTemplate->prepare_editor_element()\n#3 [internal function]: AviaBuilder->js_template_editor_elements(”)\n#4 /nas/content/live/consumersite/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array)\n#5 /nas/content/live/consumersite/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)\n#6 /nas/content/live/consumersite/wp-includes/plugin.php(465): WP_Hook->do_action(Arra in /nas/content/live/consumersite/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 489

    So this is the problem I’m having.. is there any solution to this?

    #1091833

    Hey sd4d,

    Thanks for that, I see that you are running a very old version of the theme. Could you try to update to the latest version of the theme (4.5.5) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please delete the old version of the theme, then upload the new one. Make sure that you have backups of the site before you start updating.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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