Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 22, 2016 at 2:55 am #663650
    hashimalimalik

    Hello Moderatos,
    I would like to begin by telling you all that I’m a noob and I do not understand most of the terms that I’ve gone through in the threads posted by other users. I have a special request that please log into my account and fix the issue for me. as I know I will be lost if you will give me plain instructions to follow. it is a humble request to please not lose any data or setting or plugin while fixing as I paid a lot of money for the design and development of this website which is at the moment sitting in vain.

    Like many other users I’m facing the same issue. your prompt response will be very much appreciated. Please Please please help me fix this issue. i can not stress how critical this is.

    Warning: require_once(includes/admin/register-widget-area.php): failed to open stream: No such file or directory in /home/hashimalimalik/public_html/wp-content/themes/enfold/functions.php on line 397

    Fatal error: require_once(): Failed opening required ‘includes/admin/register-widget-area.php’ (include_path=’.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php’) in /home/hashimalimalik/public_html/wp-content/themes/enfold/functions.php on line 397

    July 22, 2016 at 10:27 am #663737
    Vinay

    Hey hashimalimalik,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    July 22, 2016 at 11:48 am #663816
    hashimalimalik

    Hey Vinay,
    Appreciate your response. My website http://www.techtrade-me.com crashed after the update. I called godaddy support and they inspected and said it’s the enfold that’s that has error or whatever so they deactivated that theme and enabled some other theme (twenty fifteen theme) for me.
    I believe all the content of my site is still in the enfold theme template on my WP it’s just that I can’t active the theme. Because as soon as I click on activate it give me the error as mentioned above.

    Hashim

    July 24, 2016 at 2:39 pm #664362
    Rikard

    Hi Hashim,

    Thanks for the login details, could you post details for access to the WordPress backend as well please? Also, are we allowed to activate the theme for testing purposes?

    Regards,
    Rikard

    July 25, 2016 at 10:07 am #664518
    hashimalimalik

    Hey Rikard,
    Thanks for finally reverting. nonetheless, I hired a developer from outside who looked into the issue and solved it for me.
    anyhow, I appreciate you looking into the matter.
    we’ll keep you posted if there’s any other issue. for now, this thread is closed.

    Thanks.

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Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Unable to access website since update’ is closed to new replies.