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  • #413896

    Hello – I have been unable to access my media files for the last couple days.
    I posted to a thread here: https://kriesi.at/support/topic/aviapointer-breaks-media-uploading-and-media-library/
    I have installed your latest version (3.1.1) in hopes to rectify the issue, but I am still unable to access any media – I just get the spinning icon.
    I see this error on my pages: Notice: Trying to get property of non-object in …/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/pointer.class.php on line 52
    I also also see the error when I am adding menus.
    I uploaded the new template via FTP. I was unable to insert it through WordPress, I received this error:
    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.
    I would greatly appreciate any help you can provide me… I am several days late for our launch : /
    Thank you very much!!

    #414197

    Hi beezdezines!

    Going to Media in your installations backend is displaying all images and working just fine for me, I might be missing your problem here though?

    Best regards,
    Rikard

    #414288

    Rikard – they’re back!! They have been accessible for 3 days & the error message I had on my pages is gone as well! Thank you for looking that this for me, I appreciate it very much.

    #415007

    Hey!

    Great, glad we could help :)

    Cheers!
    Rikard

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