Viewing 22 posts - 1 through 22 (of 22 total)
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  • #1267054

    I was trying to update my theme to the latest version but I am getting these issues

    after this, I was trying to use my old theme backup, but after that also this issue continues, please help

    #1267094

    Hi subrakavi,

    Can you give us both admin and FTP access? so we can inspect on the issue.
    Just post the details in private content.

    Best regards,
    Nikko

    #1267245

    ok, sir, what I am planning is to update the theme to the latest version and then will message you with all the issues, by the way, do you have any service? where my theme can be updated to the latest version by keeping my old modification?

    #1267348

    Hi subrakavi,

    Yes, you can do that by first using a child theme: https://kriesi.at/documentation/enfold/child-theme/
    All modifications should be added to the child theme (anything in the child theme won’t be lost during a theme update)
    Next, register the theme in order for it to receive updates and allow you to update in the Theme Options, further details on this can be found here: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Nikko

    #1267532

    FrontPage Advanced Layout Builder – I want to enable the box so that my all code comes in one place and I can copy that in another layout

    #1267537

    I have made mistake while updating the theme,, i want help in reverting back to the older version, so that i can update the theme again with zero errors, i have tried reverting it back but its showing various errors. kindly help.

    #1267550

    I just bought the Enfold theme so I can update the theme and transfer from a previous web developer. Mostly the transfer went well – the theme was updated and most of the pages look good. The urgent issues are:
    1) that the top navigation menu is invisible unless you scroll down.
    2) the sliders are very large and out of proportion with the site

    Please help me fix these issues – the site is https://www.malcampdentallab.com/

    PS – I also couldn’t find where to submit a new ticket on your support page, so please include those instructions as well.

    #1267762

    Hi subrakavi,

    You haven’t provided us with any information on where we can see the problem you are having? If you are having problems with the updated version, then please try to restore a backup, or give us access to your site in private.

    Best regards,
    Rikard

    #1267768

    Hi jimkaspari,

    Please try the following in Quick CSS under Enfold->General Styling:

    .home #layerslider_1_1axwtszwevv9c {
      width: 100% !important;
      max-width: 100% !important;
    }

    You can open a new thread using this link, or clicking this button in the Enfold sub forum: https://imgur.com/a/AnoSPNb

    Best regards,
    Rikard

    #1267874

    solved

    #1267876

    by the way, thanks for the help

    • This reply was modified 4 years ago by subrakavi.
    #1267895

    Whenever I visit the Plugins page, I am getting this error (Error 1)

    and after installing the new plugin, I get this error (Error 2)

    Problem Solved – WordPress debug mode was opening that’s why all this error was coming, I closed that and now everything is fine

    but can you pls check whether all these issues are really worrying for the future or stopping any function to work

    • This reply was modified 4 years ago by subrakavi.
    #1268036

    This error is also solved by disabling wordpress debugging. Pls chk this too.

    • This reply was modified 4 years ago by subrakavi.
    #1268270

    I was able to fix the homepage sliders by adjusting the image width

    The nav menu is still not showing up on the top of the homepage unless you scroll down – please help.

    #1268331

    Hi subrakavi,

    Thanks for the update. The error messages you listed are not coming from the theme, they seem to be generated by the plugins in private.

    Best regards,
    Rikard

    #1268332

    Hi jimkaspari,

    Thanks for the update. I adjusted the menu item colour under Enfold->Header->Transparency options for you, and the menu is visible in all states now. Please review your site.

    Best regards,
    Rikard

    #1268334

    I want to delete Navigation Menu from specific categories
    in my case, I don’t want to show Navigation Menu in Website Designer Categories

    #1268630

    Hi subrakavi,

    You can hide the navigation menu in those pages by adding this CSS code in Quick CSS, located in Enfold > General Styling:

    .page-id-29841 #avia-menu,
    .page-id-29815 #avia-menu {
        display: none;
    }

    Best regards,
    Nikko

    #1268631

    I don’t want to hide that 2 pages, I want to hide all the website with website designer categories

    #1268639

    Hi subrakavi,

    I see, please this code instead:

    .parent-pageid-28831 #avia-menu {
        display: none;
    }

    Best regards,
    Nikko

    #1268668

    Thankyou Nikko

    #1268678

    Hi subrakavi,

    You’re welcome :)
    Just let us know if you need further assistance.

    Best regards,
    Nikko

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