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  • #866561

    in all the years I’ve been using enfold, I’ve normally been able to solve my them issues via digging through the forum (an amazing resource), but this one has me stumped.

    I presume it started after the last update, as I hadn’t noticed it prior, but my enfold Masonry Gallery is loading 3 of the same image (triplicates), for every image in a gallery where it’s used. You can only see it when you click a photo and the lightbox shows 3 images in a row (save the first image, as it starts on the second of the 3 for whatever reason).

    I noticed today when making a gallery, and so I went back to an older gallery that had previously been fine, and it was also loading in 3 of every image… and I figure out why. I think it might be getting the directions to triplicate via it’s scripts, perhaps, as the short code appears to be correctly calling just the individual ID’s for the photos I selected. When I inspect element, and then search the image file names, they occur 5 times for each image, 3 large and 2 small. it’s taking place within the <div id= av-masonry

    Again, the issue only becomes visible once you’re in the lightbox and try going to the next photos..

    Here’s the link to the older gallery that was once working fine https://www.1gabe.com/a-walkabout-in-chile/

    I’ve disabled and deleted a bunch of older plugins that I thought could have created some overlap in the coding, but nothing has changed.

    I appreciated the help!
    -Gabe

    #866969

    Hey Gabicus,

    Thanks for the login details. I haven’t seen that happening before so I think it’s best if we start off with some general debugging. Could you try deactivating all plugins to see if one of them is causing a conflict please? If that doesn’t work then please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #869339

    Thanks for the quick reply, Rikard! Took me a few days to get back to trouble shoot this.
    I reinstalled the theme.. wasn’t the problem.
    I thought I had tried disabling all the plugins, but apparently I left a few activated…
    The issue ended being caused by the Wp-D3 plugin… once disabled the triplicate image problem stopped.
    Thanks again for your help!
    Issued solved :)

    #869602

    Hi Gabicus,

    Glad you got it working for you! And thank you for sharing your findings! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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