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  • #1226612

    Hi,

    For a website, I’ve started working with TranslatePress. In the top bar, 2 custom icons are being used (Tripadvisor & Yelp). In the original language (Dutch), the icons are loaded properly. When the language is set to English, on the other hand, the icons fail to be loaded.

    Could you please have a look and help me find out how to resolve this issue?

    Best,
    Bas

    • This topic was modified 5 years, 10 months ago by basklomp.
    #1227098

    Hey Bas,

    The icons are showing fine on my end, I can’t see any options to switch the language on the site though?

    Best regards,
    Rikard

    #1227161

    Hey Rikard,

    Thanks for getting back to me. Oh, right – sorry. I’m working on a subdomain, see below.

    Best,
    Bas

    #1227369

    Hi,

    Thanks for that. It looks like the font is being blocked by the browser, see private. Maybe this will help? https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-. I also see error messages from TranslatePress, you would have to reach out to their support to get them fixed though.

    Best regards,
    Rikard

    #1227782

    Thanks Rikard,

    Adding the code to the .htaccess worked! I’ll have another look at the other error messages.

    Thanks again,
    Bas

    #1227988

    Hi Bas,

    Great, I’m glad that you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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