Thumbnail not round anymore

Hey Advantage09,

There are 2 ways, first you can replace the image (oval image) with an image that has equal height and width.
The second way, (will stretch the image), just add this css code in Quick CSS:

#top .av-catalogue-list .av-catalogue-image {
    width: 44px;
    height: 44px;
}

Best regards,
Nikko

Hi Nina,

I apologize, I suggested a fix instead of tackling possible issues.
I tried to compare it on my local server using image with different height and width and I didn’t have an issue, the only thing I noticed as a difference is in your site it fetches the full image instead of a small cropped image.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Advantage09,

I just checked your site and noticed that when you upload an image, it does not generate other image sizes.
That’s what’s causing the issue, when an image is uploaded to the catalogue it looks for the square image size to use and if it can’t find it, it will just use the full image size.

Best regards,
Nikko

Hi Nina,

Did you add any custom code?
Can you try to remove one of the Enfold theme in Appearance > Themes? since currently there are 2 and might produce unnecessary results.

Best regards,
Nikko

Hi Nina,

We’re glad that we could help and thanks for sharing how it was fixed on your end :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko