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Posts
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Having issue on color section background video, tried full screen slider with a video slide…same thing “this video is unavailable” – I have tried “video element” but that is not full width. Tried full width slider with video slide as well…
https://youtu.be/9aOrnIXtjKA?si=KsuX7KoIRy6Y80Qi is the share link from Youtube, and https://www.youtube.com/watch?v=9aOrnIXtjKA the url of the video. it is public obviously.The page is called HOME2 – I am working on a new layout for the homepage to make live once my client approves it. https://visitoconee.com/home2/
Hey Madison,
Thanks for the login details. Could you try updating the theme to the latest version (5.6.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardThank you, I find it much harder in the last few years to update the Enfold theme. It used to let me put in a licence/purchase code and then on ThemeForest.com I could see the list of websites with licenses and that is gone now – or I can not find it any longer. I have purchased tons of Enfold themes from there but can no longer track which purchase belongs to which domain…does that make sense. Can you help me? Thanks for the speedy responses.
ChrisI followed the instructions, picked one of the enfold purchases and went to the VisitOconee.com site, Child Theme, and Theme update and copy pasted the ITEM PURCHASE CODE and got an error of:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)Following errors occurred:
Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.+++++++++
This is the content from the TXT file download on the Theme Forest site on a Enfold purchase (again not sure which site it was purchased for) – here it is:
LICENSE CERTIFICATE : Envato Market Item
==============================================This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on Envato Market.Licensor’s Author Username:
KriesiLicensee:
Madison StudiosItem Title:
Enfold – Responsive Multi-Purpose ThemeItem URL:
https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990Item ID:
4519990Item Purchase Code:
9cefc970-2d61-4d40-abc0-4c566d7ba3f3Purchase Date:
2023-02-17 15:52:36 UTCFor any queries related to this document or license please contact Help Team via https://help.market.envato.com
Envato Pty Ltd (11 119 159 741)
Level 3 551 Swanston Street, Carlton, VIC 3053, Australia
==== THIS IS NOT A TAX RECEIPT OR INVOICE ====Hi,
Please register your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardRikard, thank you – I bookmarked that page. I did the token and called it VisitOconee – left the top box selected, accepted terms and got a token of m08hW2XxPVlifKDAuJ7iJfQdY5hETIeT
but the site still says:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)Following errors occurred:
Purchases: Envato Rate Limit exceeded – Requests are blocked for 48 seconds. We are unable to get the download URL for your products.
username Envato Rate Limit exceeded – Requests are blocked for 48 seconds. We are unable to get the download URL for your products.
email Envato Rate Limit exceeded – Requests are blocked for 48 seconds. We are unable to get the download URL for your products.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.I manually uploaded the latest download of Enfold in file manager on the server and it worked!! Thanks.
- The topic ‘“This Video Is Unavailable” error on videos’ is closed to new replies.