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  • #1015979

    Hello I just activated a brand new hosting plan and I just purchased the theme from envato market. Everything is new.
    However I cannot seem to upload the theme. I wait until it’s 99%complete and it says “The link you followed has expired. Please try again.” https://i.imgur.com/TvF16lU.png

    I don’t know what the issue. I hope its not something I have to upload manually in FTP because I don’t know how to do that.

    Thank you

    #1015990

    Hey Stevie,

    This is a common issue with some shared hoster, i.e. with GoDaddy ( https://www.godaddy.com/community/Managing-WordPress/Wordpress-theme-upload-error-quot-The-link-you-followed-has/td-p/101292 ). The solution is to increase some limits (PHP settings) to following values:

    
    
    max_execution_time  180
    
    memory_limit  512M (or your highest available)
    
    post_max_size  32M
    
    upload_max_filesize  64M
    
    

    If you don’t know how to increase the limits please talk to the host/server administrator and they’ll help you. 

    Best regards,
    Peter

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