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  • #1042684

    wp doesn’t show me that there is a enfold update, even when going into the enfold settings and look manually for a update. is there something wrong wit my Themeforest API Key?

    #1042723

    Hey superbikecoach,

    Which version are you using? If it’s 4.4.1 or earlier then you need to update manually. Please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

    Best regards,
    Rikard

    #1042952

    thx
    I have 4.5, but there is a 4.5.1 update.
    so if i want to install an updated version- I will have to downoad enfold entirely at themefrost and install it? whats gonna happen to all my settings and designs?

    #1043303

    Hi superbikecoach,

    The update mechanism should work properly now. Please make a backup before updating.

    Best regards,
    Victoria

    #1043406

    yep, i did all of it. but anyway, the landing page shows only a ‘Record not found’ and backoffice says style.css missing.
    now, even i let my hoster pull 2 full backups… i still have the same issue, like many other people after this “upgrade” and your ‘token’ idea.
    my website is broken now, i don’t know how to fix it.
    thats where I’m at right now.

    #1044318

    Hi superbikecoach,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1044455

    i so wished you guys would be quicker.
    meanwhile i reinstalled back to wp 4.9.8 and all problems were gone… i have first page back, even manager works again, i can see previews, and i don’t deal with that stupid classic editor. Besides… HOURS of work I’ve spend fixing the website which I could have use somewhere less frustrating.
    there are so many people with these problems here but literally not much of help. instead very confusing procedures around ‘tokens’, and ways to install an update which don’t work in itself. I believe an update should be simple and smooth- the way it was all the time.

    Have a solution please

    #1044859

    Hi,

    I believe an update should be simple and smooth

    I totally agree with you, though we don’t have control over what WordPress or Envato does to their code or systems. We have to adapt to it, and that it’s not always as easy as it sounds. We do get to hear how useless we are a lot though, and slow of course like you pointed out.

    We also didn’t update your website, you have to accept responsibility for your own site. If you want safe updates then the easiest thing to do would be to setup a staging version and perform all update on there first, that way the problem would never be introduced on your live site and you wouldn’t have to waste your time on this forum.

    Best regards,
    Rikard

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