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  • #724933

    I am using the Enfold theme on 8 websites. I’ve entered my ThemeForest login and API key on the Theme Update page but, when I check for new updates, it says I am using the current version even though a new version is available. The only way I can update the theme is to download the zip file, unzip it and FTP it to every site. This takes a lot of time. The update used to work but it hasn’t worked for several months on these sites.

    #724935

    Hey sbisllc,

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Yigit

    #724965

    The transient cleaner didn’t work; however, Transients Manager worked.

    Thanks for your help.

    #725212

    Hi,

    Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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