Hello Dear Team,
i have run into the same problem as specified by this user https://kriesi.at/support/topic/animationen-sind-nicht-mehr-sichtbar-nach-update-auf-php-8-0-und-wordpress/
Unfortunately the IT-Guy who has installed the theme for me years ago is currently unavailable. That way i dont know where to find the purchase code and cannot even register for the forum. How can i update the Theme now/ what can i do?
Thank you for your help
Yours
Jan Bornemann
Hey Jan,
Thanks for contacting us!
If you do not have access to ThemeForest/Envato account that was used when purchasing the theme, I am afraid you would need to purchase a new license to update the theme.
After purchasing a license, you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options to receive auto updates.
You can use your purchase code to register to our support forums – https://kriesi.at/support/register/ and start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post whenever you have a question or an issues :)
I hope that helps!
Regards,
Yigit