Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 3, 2023 at 3:59 am #1399924
    Angeladlh

    Hi,
    I recently added my Envato private token to the Theme Update section of my website. The following message is displayed “We checked the token on 2023/03/01 05:37 and we were able to connect to Envato…”. It also stated that it could access my purchase information”.

    The issue is that the following message is also displayed:
    “Theme Updates: No Updates available. You are running the latest version! (4.7.6.4). Your PHP version: 7.4.33”.

    According to the Enfold Changelog, the current version is 5.4.1 (Feb. 2023). So, why isn’t my website updating to the most recent version of Enfold?
    Thank you,
    Angela

    March 3, 2023 at 8:07 am #1399939
    Ismael

    Hey Angeladlh,

    Thank you for the inquiry.

    The current version (4.7.6.4) is no longer compatible with the automatic updater. You will have to update the theme manually via S/FTP just this once. You should be able to update the theme again in the dashboard when another version of the theme is available.

    Best regards,
    Ismael

    March 7, 2023 at 6:08 am #1400316
    Angeladlh

    Thank you, Ismael.

    March 7, 2023 at 4:38 pm #1400373
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    March 17, 2023 at 12:28 am #1401465
    Angeladlh

    you can close this thread.

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