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  • #1088453
    Katie
    Guest

    Hello,

    A site we built is run on the Enfold Theme version 3.5 and just started giving us issues.

    We DO NOT want to update the Theme as that often resets any customization and removes all custom CSS on the site.
    We did a lot of customization we do not want to lose.

    Can your theme authors just correct the 2 new bugs identified below?

    • The home page blog stream is not pulling into the page
    • The blog author meta field is no longer showing up.

    Thanks,

    Katie

    #1088788

    Hey Katie,

    Thanks for contacting us!

    We recommend our users to create a staging site (additional license is not necessary) and update their themes there firstly to check if update causes any issues regarding their customizations. You can use a child theme – https://kriesi.at/documentation/enfold/child-theme/ and apply your modifications on your child theme. You can import parent theme settings into your child theme with a single click in Enfold child theme options > Import & export tab.

    We release updates to fix existing issues and improve the theme and we recommend all users to keep their themes updated which also make sure theme is compatible with the latest WP version.

    That being said, Enfold 3.5 is a very old version and unfortunately we cannot help you solve the issues on such old version of the theme. If you let us know the files you have modified, we can gladly point out how to move those files to your child theme :)

    Cheers!
    Yigit

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