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  • June 4, 2018 at 8:02 pm #966763
    steviespin

    Hi there

    I logged into the admin panel of my site today to run a few plugin updates and also install the enfold update. As I was installing plugin updates, I clicked over to Appearance and saw a default theme was running. I was confused. Then I saw the message below:

    Name Description
    Enfold Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.

    screenshot here:
    https://www.dropbox.com/s/hp4qgm1pmth8tdn/Screenshot%202018-06-04%2013.56.37.png?dl=0

    I have no idea how this happened. I don’t want to upload a theme update now since I don’t want to lose my many customizations. Can anyone tell me what I need to do to get my site back/

    June 5, 2018 at 7:41 am #967014
    Rikard

    Hey steviespin,

    Sorry for the problems. I tried logging in but the details are not working, please check and verify.

    Best regards,
    Rikard

    June 5, 2018 at 2:35 pm #967242
    steviespin

    sorry about that – updated password

    June 6, 2018 at 11:44 am #967782
    Rikard

    Hi,

    Thanks for that, I got in now. Could you try to upload the theme again? You could delete the theme folder via FTP first if you like.

    Best regards,
    Rikard

    June 6, 2018 at 2:55 pm #967875
    steviespin

    Sure, but won’t my customizations be lost? Doing so now.

    June 7, 2018 at 9:31 am #968313
    Rikard

    Hi,

    No your theme settings should be safe, if you have done customisations to the actual theme files then yes, they will be lost then. You should keep all customisations in a child theme for them to be safe on updates.

    Best regards,
    Rikard

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