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Tagged: enfold, theme-options
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AuthorPosts
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September 8, 2020 at 4:11 pm #1244327
Hallo,
bei mir wird leider seit kurzem keine Sidebar in den Theme Options angezeigt. An den Plugins kann es nicht liegen – ich habe alle deaktiviert und es wird trotzdem nicht angezeigt. Der Bug erscheint auf mehreren Websites.:
Kann mir jemand helfen? Ich muss unbedingt Einstellungen machen.
Danke euch!
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This topic was modified 4 years ago by
coolicious.
September 9, 2020 at 12:53 pm #1244623Hey coolicious,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardSeptember 10, 2020 at 1:07 pm #1244897Hi Rikard,
I found the same this morning…
Can you take a closer look?
See temporary login credentials below.
Best regards
GrobiSeptember 10, 2020 at 8:55 pm #1245013Hi all,
Please have a look at the following thread:
If you need further assistance please let us know.
Best regards,
VictoriaSeptember 14, 2020 at 1:05 pm #1245747Hi Victoria,
the supposed plugin works fine. Thank you for helping.
Best regards
GrobiSeptember 14, 2020 at 8:44 pm #1245844Hi Grobi,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaNovember 1, 2020 at 5:15 pm #1257458This reply has been marked as private.November 3, 2020 at 4:00 am #1257847Hi AnkeRueckert,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardDecember 8, 2020 at 1:15 pm #1265742well, updating to the newest version today changed nothing – the sidebar still disappears.
December 8, 2020 at 9:14 pm #1265826Hi Sichart,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria -
This topic was modified 4 years ago by
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