Viewing 12 posts - 1 through 12 (of 12 total)
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  • March 2, 2025 at 6:37 pm #1478397
    WorldinColor

    In theme options I set layout to Stretched layout and also selected no sidebar. But content in color sections is boxed with text wrapping around in a small width. . My website is in maintenance mode and set to private. Please see private comment below. Thanks

    March 3, 2025 at 5:56 am #1478428
    Ismael

    Hey WorldinColor,

    Thank you for the inquiry.

    To assist you further, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Ismael

    March 4, 2025 at 4:34 am #1478516
    WorldinColor

    Hi Ismael, I responded privately within an hour of your post. I set the reply as private so it’s not showing in my response history. Please confirm receipt of the private message.

    I know you are all working on multiple projects. But the the resolution of this issue and the pill tab section issue is essential for my website. My website is currently is stuck in maintenance mode until these are addressed so an urgent priority on my end. Feel free to contact me should you need additional info. Thank you.

    March 4, 2025 at 4:44 am #1478518
    Ismael

    Hi,

    Did you create a temporary login as instructed above? If you want to create another login account, you can use the email we provided above ( (Email address hidden if logged out) ). However, please note that we don’t have access to this email account, so make sure to generate the password when creating the account.

    Best regards,
    Ismael

    March 4, 2025 at 5:58 am #1478534
    WorldinColor

    Yes, I created a temp log in and sent the details as a private reply to this thread – not sure how/why it wasn’t delivered. No worries, I’ve added the info in the private section

    March 4, 2025 at 6:03 am #1478536
    Ismael

    Hi!

    Thank you for the login info.

    The color section seems to be displaying correctly on our end. Could you provide a screenshot of the issue?

    ((removed screenshot))

    Cheers!
    Ismael

    March 5, 2025 at 10:57 pm #1478702
    WorldinColor

    Thanks for posting the screenshot so I can see what you see which is helpful. May you please delete the image? Thanks.

    See screenshot linked in private content below from top to bottom. The section below our clients is all color sections and look how boxed in they are vs. the stretched section at the top. Screenshot URL linked in private section

    March 6, 2025 at 6:26 am #1478722
    Ismael

    Hi,

    Thank you for the update.

    Are you zooming out in your browser? If you want to increase the maximum width of the container inside the color section, you can adjust the value of the Enfold > General Layout > Dimensions > Maximum Container Width option. However, please note that this will be applied globally.

    You can also try this: https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Best regards,
    Ismael

    March 7, 2025 at 7:06 pm #1478867
    WorldinColor

    Hi,
    I have a large monitor/screen so had to zoom out to screen shot the contrast between the full width content at the top vs. the boxed/not full width color section at the bottom of screen.

    Thanks for the suggested fix! I set Maximum Container Width to 100% and the color section looks as expected on my large screen. I need to test that other screen sizes and all layouts (regular desktop, tablet)are OK before I close this out. Will be in touch in 3-4 days after testing.

    March 7, 2025 at 7:12 pm #1478868
    WorldinColor

    @Ismael,

    I have another issue linked here for which I need assistance. I’m assuming you’ll likely be the one to respond to it since most of modifications I made to tabs section was from CSS you’ve posted in previous forum posts. Please let me know if I need to create a new issue, or what the enfold moderators need to move forward with the issue. LINK is here. – https://kriesi.at/support/topic/pill-tab-section-not-working-as-expected/

    Thank you!

    March 9, 2025 at 3:27 pm #1478943
    Mike

    Hi,
    Sorry I don’t understand your request, Please note that we ask that each thread stays “on topic” and different threads are used for multiple questions, this helps future users find solutions easier and multiple Moderators assist you with a solution, thank you for understanding.
    Please open a new thread and explain fully, perhaps a screenshot would help.

    Best regards,
    Mike

    March 25, 2025 at 5:26 am #1480090
    WorldinColor

    This is working. You may close the thread. Thank you.

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