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September 26, 2020 at 11:07 am #1248619
Hello
Enfold theme options not displayed correctly . Also advanced layout editor not displayed.
Using WordPress 5.5.1 .Screens image links attached.
Pleas helpSeptember 27, 2020 at 6:30 am #1248753Hey gireeshnair,
Sorry for the problem and thanks for the screenshots. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.3) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardSeptember 27, 2020 at 1:14 pm #1248776Thanks a lot Rikard. I used the manual FTP option and it worked.
But some style settings I did on the previous version has changed now. I have the old folder backup. Is there any files which I can replace in the new enfold folder from the old enfold folder which will reinstate the style settings back as before.
Please help.September 29, 2020 at 5:12 am #1249224Hi,
Thanks for the update. Are the styling differences related to the theme settings, or are they custom? If they are in the theme settings then you can try to export the theme settings while the old theme is active, then import them once you activated the new version. If you should need any further help then please try to specify exactly what has changed a bit more, and include admin WordPress login details in private so that we can access the backend of your site.
Best regards,
Rikard -
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