Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 30, 2020 at 6:58 pm #1249732
    ICTproductions

    Dear support,

    I try to get in the option panel of my Enfold theme option and it is not working. This happened after update WordPress.

    Screen:https://ibb.co/sgMBb0g

    October 2, 2020 at 1:57 pm #1250076
    Rikard

    Hey Mohamed,

    Thanks for the login details. Could you try updating the theme to the latest version (4.7.6.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that you are running PHP 7.2 or higher on the server.

    Best regards,
    Rikard

    October 2, 2020 at 2:31 pm #1250092
    bowlandwalks

    I’ve just run into the same thing.
    PHP 7.2.33
    Theme was updated in May – presuming this is latest version.

    October 2, 2020 at 4:53 pm #1250142
    bowlandwalks

    I think I found the answer on another thread from Nikki

    ” have checked your site and you’re still using Enfold 4.5.7 and WordPress 5.5.1, the recent major update from WordPress removed jQuery Migrate file which is used in Enfold 4.7.6.1 and below. To temporarily fix this install and activate Enable jQuery Migrate Helper plugin, then backup your site and update Enfold to the latest version (4.7.6.3) which should permanently fix it, once done you can remove the plugin.”

    Enable jQuery Migrate Helper

    Worked for me :-)

    October 2, 2020 at 5:32 pm #1250173
    Victoria

    Hi bowlandwalks,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    October 11, 2020 at 12:25 am #1251958
    ICTproductions

    Thank you bro!!! I am so happy it worked for me!

    October 11, 2020 at 2:09 am #1251965
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    October 11, 2020 at 10:20 am #1252026
    bowlandwalks

    Hi Jordan
    Thank you both for your help.
    Sorry for the delay, I am out hiking until this evening 😊

    October 11, 2020 at 6:00 pm #1252063
    bowlandwalks

    Hi Jordan
    All sorted, many thanks :-)

    October 12, 2020 at 5:29 am #1252171
    Rikard

    Hi bowlandwalks,

    Great, I’m glad that you got things working and thanks for the update :-)

    I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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