Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 30, 2020 at 9:47 am #1217927
    UZi
    Guest

    I payed for Enfold theme + Support for 6 month.
    1.Your theme is not as promised. it is not responsive
    2.You do not answer the support issues.
    3.You do not answer to refund request

    I can except a conversation until a solution can be found but I will not except not responding to my issues.
    I have attached the links for the last time
    If I do not get a normal support I will deal directly with paypal for my refund

    May 31, 2020 at 7:04 pm #1218249
    Victoria

    Hey UZi,

    I am sorry your experience with the theme did not come up to your expectations.

    I will forward your refund request.

    I hope you find a perfect theme for you.
    Best regards,
    Victoria

    May 31, 2020 at 7:20 pm #1218260
    UZi
    Guest

    I already asked for a refund a few days ago and did not get any response

    June 1, 2020 at 11:35 pm #1218563
    Yigit

    Hi,

    Sorry I was not able to do it sooner but I have replied to your thread – https://kriesi.at/support/topic/visual-artist-non-responsive/. The issue is fixed and header changes are applied.

    Best regards,
    Yigit

    June 2, 2020 at 8:14 pm #1218843
    osovskie8

    Thank you, it looks much better.
    However the header is not half transparent like “https://www.apple.com”
    I have added CSS to change hamburger color but I need:
    1. Slim header like the example, same size before and while you scroll (half of what is is today). the theme allow me not less then 45 px
    Please check private link
    2. background should have some transparency but not completely transparent. like in the example

    June 3, 2020 at 3:05 pm #1219091
    Yigit

    Hi,

    You could actually adjust hamburger menu colors in Enfold theme options > Advanced Styling.

    1- Header in example site is 44px and I set your header to 45px in Enfold theme options > Header and disabled header meta section. I believe it looked bigger because of header meta but now header height is fixed at 45px.

    2- I added following code to Quick CSS

    .header_color .header_bg {
    background-color: rgba(0,0,0,0.9);
}

    Please review your website :)

    Best regards,
    Yigit

    June 3, 2020 at 4:43 pm #1219136
    osovskie8

    Hi, Thank you for the hamburger color.
    Regarding the header It is still has twice the height I am looking for on the Iphone. On desktop it is fine.
    Also, what about the constant semi transparent header background? like the example:
    https://www.apple.com/il/
    Check the header when scrolling

    June 3, 2020 at 5:22 pm #1219162
    Yigit

    Hi,

    I adjusted the code a bit more. Please flush browser cache and review your website. Header is now 45px on all screens.

    Best regards,
    Yigit

    June 3, 2020 at 7:43 pm #1219231
    osovskie8

    Looks very nice!
    Thank you

    June 4, 2020 at 1:52 pm #1219388
    Yigit

    Hi,

    I agree! When your website is finished, please consider to share it in Enfold showcase thread – https://kriesi.at/support/topic/enfold-showcase/ :)

    You are welcome!

    Let us know if you have any other questions or issues! :)

    Best regards,
    Yigit

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