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I’ve just purchased/installed Version 2.8.1 of the Enfold theme. I’ve installed the theme and activated it inside my WordPress Admin page and now I just see a white page. If I try and go to the wp-admin/ login page I enter my username/password but it never completes the login.
I can view my actual site showing the Enfold theme, but cannot login to the site anymore. When trying to login it time-out with this message:
Request Timeout
This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
Help!
Hey databuzz!
Via FTP, please go to wp-content folder and change the name of plugins folder and check if that helps
Regards,
YigitHi,
Have just renamed the plugins folder – unfortunately still not able to login.
Anything else I can try? I’m running WordPress 3.9.1 FYI.
thanks,
AndrewHey!
Please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Regards,
YigitI’ve had my hosting company look at this and still now working. I can go to:
http://sitedomain/wp-login.php
and enter my details and click login which then looks like it redirects to:
which just shows up as a blank page. Really strange.
Hi Andrew,
Can you please provide us a temporary FTP account? post it here as a private reply.
Regards,
JosueHi databuzz,
I had the same problem (wordpress white screen of death), with any new theme I tried to activate. After I de-activated some plugins one by one, the problem disappeared and I found out which plugin caused the problem.
Hope it helps?
Sincerely,
MortickaHey!
Make sure the Simple XML module is turned on. This user had the exact same problem.
Best regards,
JosueI just checking using phpinfo and it’s already enabled:
SimpleXML
Simplexml support enabled
Revision $Id: 16070fc92ad6f69cebb2d52ad3f02794f833ce39 $
Schema support enabledHi!
I’ll mark this thread for Kriesi. Tbh I’ve no glue why the theme doesn’t load on your server. I also tried to deactivate the session function call by adding this code to the functions.php file:
add_theme_support('avia_no_session_support');but it didn’t solve the issue. It seems like your server tries to process some code and always exceeds the “Maximum execution time” limit.
Best regards,
PeterI’ve increased the max_execution_time to 240 – still cannot active/preview the Enfold theme. This is with a standard install of WordPress 3.9.1 with no plugins installed/activated or any other themes.
I can activate/preview the Thenty Thirteen, Twenty Fourteen and Twenty Twelve that come with WordPress, I just cannot activate/preview the Enfold theme that I purchased.
Help!
It looks like my hosting company has enabled all PHP extensions in the cPanel login, so it’s hard to know which ones were not previously enabled as I didn’t pay close attention to this.
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