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  • August 10, 2021 at 4:19 pm #1316097
    Sachifus

    Hello,

    The contact form provided with the theme doesn’t work on my side.

    I tried with several destination emails but I never receive the messages submitted via the form.

    The issue seems to be theme-related since it works fine when I try with a third-party plugin like Contact Form 7.

    Can you solve this ?

    Best regards

    August 12, 2021 at 4:31 am #1316342
    Rikard

    Hey Sachifus,

    Please try out the suggestions listed here, to see if you have any luck with any of them: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    August 12, 2021 at 11:41 am #1316414
    Sachifus

    Hello Rikard,

    Unfortunatley, none of these suggestions works.

    By the way, when I submit the form, I don’t get the success message on the contact page, the form just disappear and the page becomes empty.

    I would like to fix this because other contact form plugins doesn’t integrate as well with the theme as yours.

    Regards

    August 13, 2021 at 3:26 pm #1316646
    Sachifus

    Hello,

    Never mind. I’ll stick with Contact Form 7 for the moment.

    Best regards

    August 14, 2021 at 5:12 am #1316696
    Rikard

    Hi,

    Thanks for the update. If you should need further help with this problem, then please include admin WordPress login details in private.

    Best regards,
    Rikard

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