Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1253494

    Hello Sirs,

    The Cart Counter shows incorrect number of items in the cart as you can see in the screenshot below.

    View post on imgur.com

    Thank You in advance.

    Regards,
    Nick

    #1253664

    Hey nickgin,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1258725

    Hi Victoria,

    Thank you so much for your quick reply and your great Support.
    Yes, of course.
    Please let me know about the changes.

    Best regards,
    Nick

    #1259003

    Hi Nick,

    Thanks for that. I can’t see exactly what is going wrong on your site, but it looks to be a plugin conflict. Could you try disabling all plugins except WooCommerce to see if that helps please? If it does then you can enable your plugin back one by one after that, to see which one is causing the problem.

    Best regards,
    Rikard

    #1259743

    Hi Rikard,
    Thank you for your quick reply.
    I did it but the issue persists…
    I deactivated all plugins, except Woocommerce & Really Simple SSL.
    You can see the following screenshots:

    View post on imgur.com

    View post on imgur.com

    I am looking forward to your precious support.

    Best Regards,
    Nick

    #1260425

    Hi Rikard,
    How are you?
    Any news about my issue?

    Best regards,
    Nick

    #1261362

    Hello Sirs,
    I haven’t received any answer yet…

    Best regards,
    Nick

    #1262937

    Hi Nick,

    I’m very sorry for the late reply. I still can’t see what is going wrong on your site unfortunately, but it might be related to transients. Could you try installing this plugin, and delete all transients to see if that changes anything please? https://wordpress.org/plugins/transients-manager/

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
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