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AuthorPosts
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October 17, 2020 at 2:30 pm #1253494
Hello Sirs,
The Cart Counter shows incorrect number of items in the cart as you can see in the screenshot below.
Thank You in advance.
Regards,
NickOctober 18, 2020 at 6:58 pm #1253664Hey nickgin,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaNovember 5, 2020 at 8:48 pm #1258725Hi Victoria,
Thank you so much for your quick reply and your great Support.
Yes, of course.
Please let me know about the changes.Best regards,
NickNovember 7, 2020 at 7:17 am #1259003Hi Nick,
Thanks for that. I can’t see exactly what is going wrong on your site, but it looks to be a plugin conflict. Could you try disabling all plugins except WooCommerce to see if that helps please? If it does then you can enable your plugin back one by one after that, to see which one is causing the problem.
Best regards,
RikardNovember 11, 2020 at 1:45 am #1259743Hi Rikard,
Thank you for your quick reply.
I did it but the issue persists…
I deactivated all plugins, except Woocommerce & Really Simple SSL.
You can see the following screenshots:I am looking forward to your precious support.
Best Regards,
NickNovember 14, 2020 at 1:54 am #1260425Hi Rikard,
How are you?
Any news about my issue?Best regards,
NickNovember 18, 2020 at 8:35 pm #1261362Hello Sirs,
I haven’t received any answer yet…Best regards,
NickNovember 25, 2020 at 8:17 am #1262937Hi Nick,
I’m very sorry for the late reply. I still can’t see what is going wrong on your site unfortunately, but it might be related to transients. Could you try installing this plugin, and delete all transients to see if that changes anything please? https://wordpress.org/plugins/transients-manager/
Best regards,
Rikard -
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