August 15, 2017 at 4:24 am #839044
Is the text editor really supposed to be blank and clear any code in a page that is/was populated via the Advanced Layout editor?
I’m just getting started on a site – and even the demo homepage is blank if I open it with the text editor (despite being fully populated in Advanced).
I’m using version 4.8.1 – and I have NO plugins installed (activated or deactivated).
August 15, 2017 at 12:24 pm #839228
- This topic was modified 3 months, 1 week ago by unktehi.
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
RikardAugust 15, 2017 at 5:23 pm #839431
Please re-add the admin info, but please be sure to add it to the private section. We don’t want this info to be seen publicly.
Jordan ShannonAugust 15, 2017 at 6:41 pm #839508August 16, 2017 at 7:02 am #839722
Thanks for the login details, they are working but I can’t see much on the backend since the account doesn’t have admin rights. Could you upgrade the user please?
RikardAugust 16, 2017 at 3:49 pm #839943August 16, 2017 at 10:51 pm #840108
I’m seeing both the ALB and default editor populated. I am using Chrome on a PC. Is there another browser you may be using?
Jordan ShannonAugust 20, 2017 at 11:09 pm #841787
I am also using chrome on a PC. It seems to happen when you add any shortcodes or when you use the Avia/Advanced Layer Builder then try and switch to the html editor.August 21, 2017 at 3:35 pm #842056August 22, 2017 at 4:15 am #842283
I’m assuming in this case, it’s referring to adding that snippet of code to the functions-enfold.php file? I did this but am not seeing any difference. I also tried adding that to just the functions.php file and it wouldn’t even let me open the page in any editor. So that has been reverted.
And I’m not sure I’m using a ‘child’ theme. The only theme I’m using is enfold, so I also tried adding the additional line it mentions – above the other php code snippet. I’m still not seeing a new field under the advanced layout editor.
Am I missing something?August 25, 2017 at 9:08 am #843797
I am also using chrome on a PC. It seems to happen when you add any shortcodes or when you use the Avia/Advanced Layer Builder then try and switch to the html editor.
You can’t switch between the default editor and the advance layout builder. They are using two different templates. The shortcodes or elements that are created with the advance layout builder will be visible only in the advance layout builder.
IsmaelAugust 25, 2017 at 9:29 am #843812
So, are you not able to get the debugging to work either? I’d like to at least see them…August 26, 2017 at 6:02 am #844291
You should add the “debug mode” code in the functions.php file, not the functions-enfold.php file. Try to put it below line 19.
IsmaelAugust 26, 2017 at 11:39 pm #844460August 27, 2017 at 6:25 am #844489
We’re glad that the team was able to help you! We’ll close this topic now. For any other questions or issues, feel free to post them here on the forum and we will do our best to assist you.
For your information, you can also take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
We’d also appreciate it if you can take a moment to review our theme if you haven’t already. https://themeforest.net/downloads
Thank you for using Enfold.
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