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  • August 15, 2017 at 4:24 am #839044
    unktehi

    Is the text editor really supposed to be blank and clear any code in a page that is/was populated via the Advanced Layout editor?

    I’m just getting started on a site – and even the demo homepage is blank if I open it with the text editor (despite being fully populated in Advanced).

    I’m using version 4.8.1 – and I have NO plugins installed (activated or deactivated).

    • This topic was modified 7 years, 4 months ago by unktehi.
    August 15, 2017 at 12:24 pm #839228
    Rikard

    Hey unktehi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 15, 2017 at 5:23 pm #839431
    Jordan Shannon

    Hi,

    Please re-add the admin info, but please be sure to add it to the private section. We don’t want this info to be seen publicly.

    Best regards,
    Jordan Shannon

    August 15, 2017 at 6:41 pm #839508
    unktehi
    This reply has been marked as private.
    August 16, 2017 at 7:02 am #839722
    Rikard

    Hi,

    Thanks for the login details, they are working but I can’t see much on the backend since the account doesn’t have admin rights. Could you upgrade the user please?

    Best regards,
    Rikard

    August 16, 2017 at 3:49 pm #839943
    unktehi

    Yes, sorry – try again now.

    August 16, 2017 at 10:51 pm #840108
    Jordan Shannon

    Hi,

    I’m seeing both the ALB and default editor populated. I am using Chrome on a PC. Is there another browser you may be using?

    Best regards,
    Jordan Shannon

    August 20, 2017 at 11:09 pm #841787
    unktehi

    I am also using chrome on a PC. It seems to happen when you add any shortcodes or when you use the Avia/Advanced Layer Builder then try and switch to the html editor.

    August 21, 2017 at 3:35 pm #842056
    Jordan Shannon

    Hi,

    In order to view the codes via the HTML editor, you would need to enable debug mode:

    Enable Avia Layout Builder Debug

    Best regards,
    Jordan Shannon

    August 22, 2017 at 4:15 am #842283
    unktehi

    I’m assuming in this case, it’s referring to adding that snippet of code to the functions-enfold.php file? I did this but am not seeing any difference. I also tried adding that to just the functions.php file and it wouldn’t even let me open the page in any editor. So that has been reverted.

    And I’m not sure I’m using a ‘child’ theme. The only theme I’m using is enfold, so I also tried adding the additional line it mentions – above the other php code snippet. I’m still not seeing a new field under the advanced layout editor.

    Am I missing something?

    August 25, 2017 at 9:08 am #843797
    Ismael

    Hi,

    I am also using chrome on a PC. It seems to happen when you add any shortcodes or when you use the Avia/Advanced Layer Builder then try and switch to the html editor.

    You can’t switch between the default editor and the advance layout builder. They are using two different templates. The shortcodes or elements that are created with the advance layout builder will be visible only in the advance layout builder.

    Best regards,
    Ismael

    August 25, 2017 at 9:29 am #843812
    unktehi

    So, are you not able to get the debugging to work either? I’d like to at least see them…

    August 26, 2017 at 6:02 am #844291
    Ismael

    Hi,

    You should add the “debug mode” code in the functions.php file, not the functions-enfold.php file. Try to put it below line 19.

    if(isset($avia_config['use_child_theme_functions_only'])) return;

    Best regards,
    Ismael

    August 26, 2017 at 11:39 pm #844460
    unktehi

    YAY! Finally! It worked – thank you!

    August 27, 2017 at 6:25 am #844489
    Sarah

    Hi!

    We’re glad that the team was able to help you! We’ll close this topic now. For any other questions or issues, feel free to post them here on the forum and we will do our best to assist you.

    For your information, you can also take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/

    We’d also appreciate it if you can take a moment to review our theme if you haven’t already. https://themeforest.net/downloads

    Thank you for using Enfold.
    Cheers!
    Sarah

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  • The topic ‘Text Editor – Blank for Populated Page in Advanced?’ is closed to new replies.