Hi, when ever i try to edit a text block it just shows this,
sorry forgot to add details below, i’ve tried making new text boxes and the same problem persists. when i highlight the text it just shows code where the text would be? as seen below
Hi,
Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (4.5.6) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Also please check your PHP version, we recommend running 7.1 or higher.
Best regards,
Rikard
hi thank you for the reply, after installing the updated version my website displays this message only
all fixed and working as intended now.
Thanks Rikard