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  • #374420

    How do I fix this? See here
    It’s not like this every time I load, but often.

    • This topic was modified 9 years, 3 months ago by lanabos.
    #374622

    Hi lanabos!

    it’s not happening for me. Which browser are you using? Maybe it’s just a caching problem, so you just need to clear your browser cache.
    Please also check if this issue is happening on other computers as well and let us know. If yes try to deactivate all plugins and see it this helps.

    Best regards,
    Andy

    #382758
    This reply has been marked as private.
    #383301

    Hi!


    @veritygraham
    There are bunch of JS error on the console. Please try de-activating all active plugins and check if that helps.

    Best regards,
    Yigit

    #392404

    I’m continuing this discussion on another post, as I found other users having the exact same issue:

    https://kriesi.at/support/topic/testimonial-bug-2/#post-392399

    #392686

    Hey lanabos!

    I was not able to reproduce the issue on the latest version of Safari, would you mind disabling all active plugins to see if it helps? It seems to have helped @JuergenB problem in the other thread…

    Best regards,
    Rikard

    #393592

    So if I use NO plugins, the testimonials slider will work??
    That is a really bad premise!!!

    #393593

    JuergenB in the other thread wrote: “My installation has no plugins”, and he still had that issue?!

    #394136

    Hi lanabos!

    No it’s purely for testing:

    1. Disable all plugins
    2. Clear browser cache and restart your browser
    3. Check if problem still exists
    4. Reactivate plugins 1 by 1 to see which one is causing the problem

    Best regards,
    Rikard

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