I´ve got a registred copy of Enfold, but I´m unable to update it (the URL isn´t right, I´m told.)
I try to log in, but nothing happens.
I try to get a new password, but I´m told that the system doesn´t know me (!)
I´m sorry to bother you here at Pre Sale, but there simply isn´t another way to contact you guys…
Looking very much forward to hearing from you
Hey Peter Andreas Dam,
Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If you need your support account reset then let us know in which name/email you have registered it.
Best regards,
Rikard