Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • June 13, 2019 at 5:40 am #1109697
    rosewoodva

    Hi There,

    Everything is coming together, however the Tab Section images are very blurry. Hopefully it’s a simple fix.
    Please help! :)

    Thanks!
    Deanna

    June 13, 2019 at 6:42 am #1109727
    Jordan Shannon

    Hey Deanna,

    What is the original upload size?

    Best regards,
    Jordan Shannon

    June 13, 2019 at 4:38 pm #1109911
    rosewoodva

    Hi Jordan,

    I uploaded originally at 1600 × 1067. It crops it properly, but it’s blurry.

    I also tried 300 x 450, but it doesn’t crop it at all and it’s still blurry.

    Login details below. And I have the following CSS in place:

    .av-tab-section-image {
    height: 300px !important;
    }

    .av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image {
    width: 300px !important;
    }

    .av-tab-arrow-container {
    width: 300px !important;
    }

    .av-inner-tab-title {
    width: 300px !important;
    font-size: 16px !important;
    font-weight: bold !important;
    }

    June 13, 2019 at 8:08 pm #1110047
    rosewoodva

    I had a colleague looking into it also, as the site is supposed to launch today. can you review his request below?

    “so I was not able to overwrite the module using the child theme, temporarily I did it on the parent theme to confirm that the change will fix the issue and it does. We need to ask the developer how to overwrite image size ‘square’ for ‘full; in the following file

    $src = wp_get_attachment_image_src($atts[‘tab_image’], ‘square’);

    $src = wp_get_attachment_image_src($atts[‘tab_image’], ‘full’);

    .\enfold\config-templatebuilder\avia-shortcodes\tab_section\tab_sub_section.php”

    June 17, 2019 at 5:42 pm #1111057
    Basilis

    Hi,

    On your child theme, create a folder called /shortcodes/ and inside this, add the file.
    It should fix the problem and load through the child theme.

    Best regards,
    Basilis

    June 21, 2019 at 3:22 pm #1112347
    rosewoodva

    Hi Basilis,

    Thanks for the details!

    My admin said this:
    “Added the folder and copied the file, reverted the change to the file in the parent theme and it didnt work. Can share the following print screen with the dev to make sire I did what they asked for.”

    Can you please check this screenshot and see if we did it correctly?
    Screenshot: https://imgur.com/GcBZM97

    Thanks!
    Deanna

    June 22, 2019 at 8:50 am #1112535
    Victoria

    Hi Deanna,

    Yes, but any child theme has to have the style.css and the functions.php file with certain comment block on top.

    Please get the child theme here

    Child Theme

    Best regards,
    Victoria

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.