I have purchased this theme and need support, but I cannot submit a support ticket. Why? I entered the product purchase code and created an account. I can see the forum where others have created support tickets. But I cannot create a ticket anywhere on this site. How do I receive product support?
Thanks for contacting us!
You should be able to create a post here: https://kriesi.at/support/forum/enfold/#new-post
If that doesn’t help, please try to put your purchase code in private content.