Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 23, 2019 at 8:24 pm #1159502

    Damon Powell

    Hello,

    We cannot login to the support website. Tried it many times but to no avail.

    Our question is about Facebook blocking our site with the Enfold theme.

    We ran the FB debugger tool, and here’s what it said:
    Reject insecure SameSite=None cookies – Chrome Platform Status
    Deprecate and remove the use of cookies with the SameSite=None attribute but without the Secure attribute. Any cookie that requests SameSite=None but is not marked Secure will be rejected. The Stable version of Chrome 80 is targeted for enabling this feature by default. This feature is available as of Chrome 76 by enabling the cookies-without-same-site-must-be-secure flag.

    We have enabled cookie sent messages in the theme’s privacy and cookies settings.

    Hope to hear from you soon

    Thank you.

    November 26, 2019 at 4:08 am #1160176

    Rikard
    Moderator

    Hey Damon,

    Sorry for the late reply. What exactly is being blocked by Facebook? Are you unable to share things from the site?

    Best regards,
    Rikard

    November 26, 2019 at 7:15 am #1160212

    Damon Powell
    This reply has been marked as private.
    November 29, 2019 at 6:51 am #1161146

    Rikard
    Moderator

    Hi Damon,

    Sorry for the late reply. The site is returning a 200 response code which is correct, you can check that yourself here: https://httpstatus.io/. Does the same thing happen if you switch to one of the default WordPress themes?

    Best regards,
    Rikard

    December 2, 2019 at 4:33 am #1161716

    Damon Powell

    I will have to delete any Facebook links and try again.

    December 3, 2019 at 7:45 am #1162091

    Rikard
    Moderator

    Hi,

    Thanks for update, I’m not sure I understand what you mean by you last message though? Please let us know if you should need any further help from us.

    Best regards,
    Rikard

    December 3, 2019 at 7:48 am #1162092

    Damon Powell

    I can’t post my html on Facebook or Messenger and have no clue why. The auto response is it is against community standards.

    December 4, 2019 at 4:53 am #1162445

    Rikard
    Moderator

    Hi,

    Thanks for the update. You would have to bring that up with Facebook then, it has nothing to do with the theme you are running.

    Best regards,
    Rikard

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