SUPPORT

Can someone PLEASE tell me how to ask a new question in your support forum???? I have literally spent a half day trying to figure this out, first your site was giving me Error pages and database errors, it takes a half minute to load anything at all when you hit a link, and now that I finally found your support forum, I see no way to Create a new question. Only a way to search other people’s questions. I am so frustrated by the forum and support right now.