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March 12, 2024 at 2:06 pm #1437041
We have the problem that only parts of the layout and the elements are displayed on our page – but we can’t find an error.
March 12, 2024 at 7:39 pm #1437085Hey Nfeehw873,
Thanks for the login details. Could you try updating the theme to the latest version (5.6.10) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardMarch 13, 2024 at 9:09 am #1437113Dear Rikard,
many thanks for your reply. I have updated but that seems not to be the reason – the situation stays the same.
Many thanks
StefanMarch 13, 2024 at 1:09 pm #1437133Hi,
Thanks for the update. I’m not sure exactly what is going wrong unfortunately, but I did create a test page (link in private) and moved the content to a new Color Section. The new section seems to be working as expected, could you try setting the last of the details on that page to see if that works better please?
Best regards,
RikardMarch 13, 2024 at 4:53 pm #1437146This reply has been marked as private.March 14, 2024 at 3:25 am #1437189Hi,
Thank you for the update.
The container inside the color section is not animating as expected, so the content stays hidden because of this css code.
.js_active .av-minimum-height .container { z-index: 1; opacity: 0; transition: opacity 0.6s ease-in; }
This might be due to this script error generated by the “duracelltomi-google-tag-manager” plugin.
nalytics-talk-content-tracking.js?ver=1.20:1 Uncaught TypeError: Cannot read properties of null (reading 'scrollTop') at n (analytics-talk-content-tracking.js?ver=1.20:1:593)
Please contact the plugin author for more info about the script error.
Best regards,
IsmaelMarch 14, 2024 at 1:10 pm #1437223This reply has been marked as private.March 15, 2024 at 7:07 am #1437261Hi,
May I ask where you exactly have found the error message cause I haven’t found it
We’ve found the error in the browser console or developer tools. To fix the issue temporarily, you can add this css code. This should disable the animation and make the container visible on load.
.js_active .av-minimum-height .container { z-index: 1; opacity: 1 !important; transition: none; }
Best regards,
Ismael -
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