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  • #1437041

    We have the problem that only parts of the layout and the elements are displayed on our page – but we can’t find an error.

    #1437085

    Hey Nfeehw873,

    Thanks for the login details. Could you try updating the theme to the latest version (5.6.10) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1437113

    Dear Rikard,

    many thanks for your reply. I have updated but that seems not to be the reason – the situation stays the same.

    Many thanks
    Stefan

    #1437133

    Hi,

    Thanks for the update. I’m not sure exactly what is going wrong unfortunately, but I did create a test page (link in private) and moved the content to a new Color Section. The new section seems to be working as expected, could you try setting the last of the details on that page to see if that works better please?

    Best regards,
    Rikard

    #1437146
    This reply has been marked as private.
    #1437189

    Hi,

    Thank you for the update.

    The container inside the color section is not animating as expected, so the content stays hidden because of this css code.

    .js_active .av-minimum-height .container {
        z-index: 1;
        opacity: 0;
        transition: opacity 0.6s ease-in;
    }

    This might be due to this script error generated by the “duracelltomi-google-tag-manager” plugin.

    nalytics-talk-content-tracking.js?ver=1.20:1 Uncaught TypeError: Cannot read properties of null (reading 'scrollTop')
        at n (analytics-talk-content-tracking.js?ver=1.20:1:593)
    

    Please contact the plugin author for more info about the script error.

    Best regards,
    Ismael

    #1437223
    This reply has been marked as private.
    #1437261

    Hi,

    May I ask where you exactly have found the error message cause I haven’t found it

    We’ve found the error in the browser console or developer tools. To fix the issue temporarily, you can add this css code. This should disable the animation and make the container visible on load.

    .js_active .av-minimum-height .container {
        z-index: 1;
        opacity: 1 !important;
        transition: none;
    }
    

    Best regards,
    Ismael

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