Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • December 4, 2019 at 10:49 am #1162524
    sailentpooN

    hello,
    We have been using the stripe plugin (https://wordpress.org/plugins/woocommerce-gateway-stripe/), but recently found that the stripe have following problem:
    1.The credit card logo becomes very large.
    2.The enter fields of credit number, CVC, and expire date disappeared.
    You can find the mentioned issues from below link with screenshot,
    I have asked woocommerce support team and they said large credit card logo issue is due to the enfold theme applying CSS to manage the layout.

    May I know how to solve all these issues?

    thanks
    Anthony

    December 5, 2019 at 5:10 pm #1163076
    Yigit

    Hey Anthony,

    Could you please create temporary admin logins and post them here privately so we can look into it? I checked checkout page on your site however Credit Card option is not available for me.

    Best regards,
    Yigit

    December 5, 2019 at 6:47 pm #1163114
    sailentpooN

    Hello Yigit
    I just reactivated the plugin so you can now see the issue. password and login are in private content box.
    thanks alot
    Anthony

    December 5, 2019 at 7:45 pm #1163151
    Yigit

    Hi,

    1- I added following code to bottom of Quick CSS field

    #top #payment ul.payment_methods li.payment_method_stripe img {
    width: 50px;
}

    2- There are no input fields in source code of those fields. It only says:

    
<!-- a Stripe Element will be inserted here. -->

    Did you make any changes prior to the issue?

    Best regards,
    Yigit

    December 20, 2019 at 6:13 am #1168045
    sailentpooN

    I am not sure if we make any change, but could you help me to fix the stripe input issue? thanks

    December 20, 2019 at 2:02 pm #1168121
    Yigit

    Hi,

    I attached Enfold 4.6.4 Beta version in private content field below. It has WooCommerce 3.8 compatibility fixes as well. You can see change log here – https://kriesi.at/support/topic/enfold-upcoming-fixes/#post-1141048.

    Could you please try updating the theme on a testing server and check if that helps?

    Best regards,
    Yigit

    March 3, 2020 at 3:11 pm #1189748
    Pixelfoundry

    Hi,

    i have the same Problem after Updating WooCommerce and the other Plugins the Payment Icons becomes very large
    and the input field of Credit Card and SEPA-Lastschrift disappeares. I tried to deactivate all Plugins but still no change.

    I have created a staging version of the life site:
    http://pixelfoundry.de/fishermans/

    The original Site is: https://fishermans-school.de/
    i´ve solved the size of the icons with some custom css.

    #top #wrap_all #payment ul.payment_methods li img {
    max-width: 100px;
}
#top #payment ul.payment_methods li.payment_method_stripe img {
    width: 50px;
}
    • This reply was modified 4 years, 9 months ago by Pixelfoundry.
    March 5, 2020 at 6:39 pm #1190551
    Victoria

    Hi Pixelfoundry,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    March 5, 2020 at 7:17 pm #1190585
    Pixelfoundry

    Working Screenshot

    Not Working Screenshot

    the input fields disappears for Kreditkarte and for SEPA , too.

    thx

    Nico

    March 9, 2020 at 6:43 pm #1191613
    Pixelfoundry

    Hi,

    is there any solution yet?

    best wishes

    Nico

    March 10, 2020 at 12:13 pm #1191782
    Yigit

    Hi @Pixelfoundry,

    I checked your website. I updated Enfold and WooCommerce plugins however that did not help. I tried switching theme to a default one but issue is still there – https://imgur.com/a/A2yGbQN. This does not seem like theme related issue. Please contact plugin authors and inform them about the issue.

    Best regards,
    Yigit

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