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AuthorPosts
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December 20, 2016 at 10:13 pm #726796
Hi
I’ve update the theme and WordPress to the most recent versions. When I go into the Enfold Theme options I get this…
see screenshot. Any ideas?
Thanks AnjiDecember 20, 2016 at 10:15 pm #726797Hi AnjiG!
Please try uploading your screenshot on imgur.com or Dropbox public folder and then post the link here :)
Cheers!
YigitDecember 20, 2016 at 10:21 pm #726798Hi Yigit
Here is the linkDecember 20, 2016 at 10:27 pm #726801Hi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Then, please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_RefreshBest regards,
YigitDecember 20, 2016 at 10:46 pm #726811Hi Yigit
Did everything you suggested and did a hard refresh but still the same. The theme options are useable but it’s just a bit strange.
AnjiDecember 20, 2016 at 11:12 pm #726813Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitDecember 20, 2016 at 11:54 pm #726829Hi Yigit
Here is the info…December 21, 2016 at 12:03 am #726833Hey!
Please try re-updating the theme manually via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/
It seems like files are not updated correctly.Cheers!
YigitDecember 21, 2016 at 12:49 am #726851Hi Yigit
Yep! That did it.
Thanks for your help.
Have a good Christmas!December 21, 2016 at 12:57 am #726853Hey!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Happy holidays!
Regards,
Yigit -
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