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Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • May 30, 2018 at 3:27 pm #964315
    fred1601

    Hello,

    I have read all the other threads about the maps and followed the fixes (including replacing the google_maps.php file)
    I also tested the API key outside wordpress/enfold to make sure it is valid.
    I still have the Retiredversion error message and no map displayed since the last update.
    Please help!
    Thanks,

    Frederic

    May 30, 2018 at 10:24 pm #964529
    fred1601

    Hi,

    Can anyone help me on this?
    Thanks,

    Frederic

    June 1, 2018 at 11:58 am #965238
    Rikard

    Hi,

    Did you try to clear the cache from autoptimize and leave it deactivated? If that doesn’t help then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    June 1, 2018 at 3:21 pm #965411
    fred1601

    Hi Rikard,

    I disabled Autoptimize, WP Fastest Cache and Enfold new optimization features but it didn’t help.
    I have added some information in the private content section.
    Thanks,

    Frederic

    June 2, 2018 at 11:42 am #965784
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Please check and verify.

    Best regards,
    Rikard

    June 3, 2018 at 11:57 pm #966258
    fred1601
    This reply has been marked as private.
    June 5, 2018 at 5:17 am #966952
    Rikard

    Hi Frederic,

    Thanks for that, though it still doesn’t seem to work?

    Best regards,
    Rikard

    June 5, 2018 at 8:10 am #967037
    fred1601

    Hi Rikard,

    Indeed I updated Enfold to the latest version and it still doesn’t work.
    Removing plug-ins did not help.
    I have no clue why.
    Aby idea?
    Thanks,

    Frederic

    June 5, 2018 at 10:59 am #967130
    Rikard

    Hi,

    Thanks for the feedback. I was referring to the login details to your site, they are still not working.

    Best regards,
    Rikard

    June 8, 2018 at 10:33 pm #970199
    fred1601

    Hello Rikard,

    Sorry for not getting back to you earlier as I was out of the office.
    Indeed I had some issues with the password, I have added a new one in the private section and tested it successfully.
    As a reminder, the issue is maps not displayed even if the API is correct and is has been tested without cache and minifying plug-ins.
    Thanks,

    Ferderic

    June 9, 2018 at 10:42 am #970369
    Rikard

    Hi,

    Thanks for that, those details are working. Could you try to delete the versions of the theme which you are not using under Appearance->Themes please? You currently have 3 parents.

    Best regards,
    Rikard

    June 11, 2018 at 3:20 pm #971236
    fred1601

    Hello Rikard,

    I will have the unused themes removed within 5 minutes.
    Thanks,

    Frederic

    June 12, 2018 at 9:04 am #971579
    Rikard

    Hi Frederic,

    Great, that doesn’t seem to have made a difference though. Please try to clear the cache from both of your caching plugins and deactivate them. If that doesn’t work then please try deactivating all other plugins since I think you have a plugin conflict which is causing this problem. Error message in private.

    Best regards,
    Rikard

    June 12, 2018 at 3:48 pm #971716
    fred1601

    Hi Rikard,

    I disabled the child theme and it soled the map issue: I had a script (provided on the support forum) in the child theme functions.php to disable the marker animation:
    function change_shortcodesjs() {
    wp_dequeue_script( ‘avia-shortcodes’ );
    wp_enqueue_script( ‘avia-shortcodes-child’, get_stylesheet_directory_uri().’/js/shortcodes.js’, array(‘jquery’), 2, true );
    }
    add_action( ‘wp_enqueue_scripts’, ‘change_shortcodesjs’, 100 );

    It worked well with the previous versions but apparently there is now a conflict.
    Thanks you for your help!

    Frederic

    June 13, 2018 at 8:29 am #972096
    Rikard

    Hi Frederic,

    Great, glad you found the problem and thanks for sharing, much appreciated. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    June 13, 2018 at 3:29 pm #972319
    fred1601

    Hi Rikard,

    We can close it.
    Thanks a lot for your help!

    Frederic

    June 14, 2018 at 8:41 am #972670
    Rikard

    Hi Frederic,

    Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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