Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1134152

    The sticky sub-menu on my home page (portfolio) doesn’t appear until scrolling down. I’d like to have it appear right away when the page loads. Also, it’s causing a gap to appear under my top socket header and between my main header menu when scrolling. I don’t want any gaps please.

    Thanks,
    Cameron

    #1134977

    Hey Cameron,

    Try adding this css code in Quick CSS, located in Enfold > General Styling:

    .home #sub_menu1 {
        position: fixed;
        top: 170px;
    }

    Best regards,
    Nikko

    #1136214

    Thanks. It’s still not working. Could you go in to my site and see if you can fix it please?

    #1136273

    Hi,

    Did you add the code to the very top of quick css so it runs first? Also, be sure to clear the cache a few times over.

    Best regards,
    Jordan Shannon

    #1141092

    Yes, I added it to the very top and cleared cache. It’s still not working.

    • This reply was modified 5 years, 2 months ago by Cameron.
    #1141334

    Hi Cameron,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1141425

    Ok, thanks. I’d please like the fullwidth sub menu to be on the top (but below the main menu) on the portfolio and services page. Right now I do not have it positioned on the top on purpose because it’s not working and looks ugly if I try to position it at the top.

    Thank you!

    #1141675

    Hi Cameron,

    Thanks for giving us admin access.
    There were some problems with your css, I have fixed those problems and refactored it a bit, you’ll see the original css and fixed css in private content.
    The css fix could work but there’s some glitch during the transition, so it’s not a viable solution.
    The only option I think we have is to modify the header and add the submenu there, can you install and use a child theme? here’s the link on how to do it: https://kriesi.at/documentation/enfold/child-theme/
    Also you have 2 Enfolds, please make a backup then delete the old one.
    Once you have done these things, please let us know.

    Best regards,
    Nikko

    #1142955

    Thanks Nikko. Please see my private info.

    #1142959

    Yes Nikko an please report on how to do it with a child-theme header solution. I got this trouble on some pages too, that the fixed sub-menu is on load not visible

    #1143378

    Hi Cameron,

    I could not fix that for you since I don’t have ftp access.
    Please go to the backup-db folder you mentioned and set the folder permission to 755, here’s an tutorial which you can follow.

    Best regards,
    Nikko

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.