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  • October 13, 2017 at 6:54 pm #864089
    welldays

    We have installed a new WP website http://www.syonom.ch with SSL encription. The site seems to work fine with the standard themes but not with Enfold. The live preview of the theme shows a blank page and when the theme is activated, the admin pages remain also blank.

    October 15, 2017 at 7:32 am #864434
    Rikard

    Hey welldays,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 15, 2017 at 11:47 am #864467
    welldays
    This reply has been marked as private.
    October 16, 2017 at 6:14 am #864654
    Rikard

    Hi,

    Thanks for that, do you know how much memory you have allocated to PHP on the installation? We recommend that you have 256mb: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Best regards,
    Rikard

    October 16, 2017 at 2:03 pm #864807
    welldays
    This reply has been marked as private.
    October 17, 2017 at 5:19 am #865100
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    October 18, 2017 at 8:51 am #865576
    hypergolica

    Dear All,
    As a best practice, it would be really helpful if people could share their solutions to these problems.
    Thanks.
    Tim

    October 18, 2017 at 1:10 pm #865691
    Victoria

    Hi Tim,

    The user shared that the memory increase solved the problem:

    Thanks, I believe that no PHP memory limit was set by my host. I have updated wp-config.php and increased memory as per your instructions to 256mb.
    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    It appears that the installation ist working now :-)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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