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  • #1126976

    I am trying to alphabetize my portfolio grid items. I have chosen title to sort by, but two of my portfolio items are not alphabetizing correctly.

    #1127702

    Hey info_businessfairfieldcom,

    Do you have some caching plugin enabled on your site? if yes, please try to flush out the cache, if it still does not work, try to disable the caching plugin.
    If that still doesn’t work, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

Viewing 2 posts - 1 through 2 (of 2 total)

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