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Hello,
I have an issue and I can’t find any Kriesi thread talking about it.
Since today, I have a message on a red block on every product page of my website saying : “Sorry, this product is not available for purchase” (Here is a screenshot : https://i.imgur.com/jATZduu.png )
Thank you for your help.
Best regards,
Hey sofiadadci,
Are you sure that this problem is theme related? You can test that by activating a default WordPress theme for example. If you want to find a solution, then a simple search will likely yield some valuable information: https://duckduckgo.com/?q=Sorry%2C+this+product+is+not+available+for+purchase+woocommerce
Best regards,
RikardHello Rikard,
I didn’t do any changes so I would think it’s theme related, but I can do the test to be sure :) But can I test another theme without loosing all my data on the enfold theme ?
Thank you.
Best,
Hi,
You should be able to change themes without losing anything, but I would recommend that you have backups in place in case something should go wrong.
Best regards,
RikardHello Rikard,
I also get a lot of error messages in the wordpress back-end (see screenshot https://i.imgur.com/7zRBpSY.png). I don’t know what cause this but the lines mention the theme enfold. Si I assume it is theme related ?
Thank you.
Best regards,
Hi,
Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
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