Viewing 4 posts - 1 through 4 (of 4 total)
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  • #547308

    Hello everyone!
    Social Share Buttons don’t work properly in all posts in my website..
    Sometimes when I want to share a post in facebook the image is disappeared or even sometimes an old image
    from somewhere(which is deleted) it appears.
    What is happening?
    Thank you!

    #547397

    Hi nikolascook,

    Try to run the URL through this tool to see if that helps: https://developers.facebook.com/tools/debug/

    Thanks,
    Rikard

    #547637

    I run the URL through this and the result was
    fb:app_id hasn’t been included in the meta tags. Specify the app ID so that stories shared to Facebook will be properly attributed to the app. Alternatively, app_id can be set in url when open the share dialog. Otherwise, the default app id( 96624xxxxxxxxxx ) will be assigned.
    So i did add the SEO WordPress plugin and add all the required.
    Although the problem still exists.
    I’m really new to all these and i dont know that else to do..
    Any help is accepted.
    Thank you so much!

    #547641

    Hi!

    The facebook image need some time, to get read properly and if you have shared some and it was not the correct one, then the end result will not be right.
    The tool Rikard suggested is the only to use, to debug the informations you get and fix them, that is not an issue of Enfold, but actually a cache / facebook issue.

    You can contact one of our Customization Contractors, who will help you out with the process if fixing it or assign default values or install proper plugins for you
    http://kriesi.at/contact/customization

    Let us know if we could do anything else, regarding our theme

    Best regards,
    Basilis

Viewing 4 posts - 1 through 4 (of 4 total)
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