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  • November 11, 2019 at 12:37 am #1155434
    Mick

    The Social media icons, for Facebook and Twitter, in the header (right hand side) show as empty boxes on my desktop browser and nothing on a mobile browser. If you hover over the boxes the colour of the icons is displayed. We are using the latest release of Enfold and WordPress.

    Regards

    Mick

    November 11, 2019 at 1:45 pm #1155584
    Victoria

    Hey Mick,

    Can you disable caching and minification for now?

    And please check via FTP of the fonts are there?
    themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff

    Best regards,
    Victoria

    November 12, 2019 at 7:35 pm #1156105
    Red Rubber Media

    I am also having the same issue. Disabling caching did not help. https://HerkimerDiamondRings.com.

    And yes,.. the font file is there.

    November 12, 2019 at 9:48 pm #1156191
    Victoria

    Hi Red Rubber Media,

    I am seeing many font parsing errors, that’s why the icons are not rendered.
    Image 2019-11-12 at 21.47.10.png

    Please start a separate thread, describe your issue there and give us a link to your website and post credentials there, so that you can see private content.

    Best regards,
    Victoria

    November 14, 2019 at 3:35 am #1156606
    Mick
    This reply has been marked as private.
    November 14, 2019 at 8:56 pm #1156940
    Victoria

    Hi Mick,

    Yes, the color appears on hover, but it can be adjusted to be the other way around.

    Yes, Enfold has this kind of effect too. It is applied in the color section.
    Here are the docs for you:

    Color Section

    If you need further assistance please let us know.
    Best regards,
    Victoria

    November 15, 2019 at 12:59 am #1157024
    Mick

    Hi Victoria

    That’s fantasti!. Thank you for the information and your patience.

    Best Regards

    Mick

    November 15, 2019 at 1:01 pm #1157176
    Rikard

    Hi Mick,

    Great, I’m glad that Victoria could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    November 15, 2019 at 3:05 pm #1157198
    Mick

    Hi Rikard

    You can close the topic.

    Thank you.

    Mick

    November 16, 2019 at 12:44 am #1157372
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘Social media icons show as empty boxes’ is closed to new replies.