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  • #1230114

    Hi,

    I get a message telling me that there is an error on my site when WordPress was updated. This is the information I get:

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.4.2
    Current theme: Enfold Child (version 1.0)
    Current plugin: (version )
    PHP version 7.2.31

    Error Details
    =============
    An error of type E_ERROR was caused in line 167 of the file /home/saysyour/public_html/wp-content/themes/enfold/includes/helper-social-media.php. Error message: Uncaught Error: Call to undefined function av_icon_string() in /home/saysyour/public_html/wp-content/themes/enfold/includes/helper-social-media.php:167
    Stack trace:
    #0 /home/saysyour/public_html/wp-content/themes/enfold/includes/helper-social-media.php(195): avia_social_media_icons->build_icon(Array)
    #1 /home/saysyour/public_html/wp-content/themes/enfold/includes/helper-social-media.php(23): avia_social_media_icons->html()
    #2 /home/saysyour/public_html/wp-content/themes/enfold/includes/helper-main-menu.php(10): avia_social_media_icons(Array, false)
    #3 /home/saysyour/public_html/wp-includes/template.php(725): require(‘/home/saysyour/…’)
    #4 /home/saysyour/public_html/wp-includes/template.php(672): load_template(‘/home/saysyour/…’, false)
    #5 /home/saysyour/public_html/wp-includes/general-template.php(168): locate_template(Array, true, false)
    #6 /home/saysyour/public_html/wp-content/themes/enfold/header.php(120): get_template_part(‘includes/helper’, ‘main-menu’)
    #7 /home/saysyour/public_html/wp-includes/templ

    Can you tell me how to fix this problem? My website is https://saysyou.net.
    Thank you.
    Michele

    #1230391

    Hey reliablecyber,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1230445

    I’m not sure if my post went through, so sending again in the Private Content area. If you get it more than once, sorry about that.

    #1231159

    Hi reliablecyber,

    Thank you, we got the message just once. Can you please tell us where we can see the issue?

    Best regards,
    Victoria

Viewing 4 posts - 1 through 4 (of 4 total)
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