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  • August 21, 2015 at 12:00 pm #491281
    fschrichten

    Hi!

    As described in the title, I’ve got a problem with the social icons. As soon as I logout from the WordPress backend, the social icons disappear.
    I tried to place them in the main menu, top menu, socket etc. Every position is just working when I’m logged in into the backend.

    Best regards, Frederic

    August 21, 2015 at 7:56 pm #491575
    Elliott

    Hi fschrichten!

    So you have them set to display in your header in Dashboard > Enfold > Header > Extra elements and they display fine until you logout? That is odd. Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If your still having trouble then send us a WordPress login and we’ll take a closer look.

    Best regards,
    Elliott

    August 24, 2015 at 9:10 am #492053
    fschrichten

    Hi Elliott,

    thanks for your reply. The social icons appear now in the header, but I didn’t delete the theme or changed something. Maybe it was a cache problem, although I cleared the cache an tested in three browsers :-/

    So for now, everything’s fine. If this problem will come back, I’ll reply to this post.

    Thx, best regards!

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