Slideshow wird nicht mehr in voller Breite angezeigt - Support

Tagged: Slideshow (volle Breite)

Viewing 18 posts - 1 through 18 (of 18 total)

Author

Posts
October 26, 2021 at 5:54 pm #1326529

albi84
Participant

Hallo, ich verwende für alle meine Kundenprojekte das Theme Enfold und bin sehr zufrieden damit. Tolle Arbeit!

Nun habe ich auf einer meiner Kundenwebsites das Problem, dass es die “Slideshow volle Breite” nicht mehr in voller Breite anzeigt, obwohl es so eingestellt ist und anfangs auch gut funktioniert hat. Das ist auf jeder Seite dieser Webpräsenz so, auf der es eine “Slideshow volle Breite” gibt.
Ich kann mir nicht erklären woran das liegt.
Können Sie mir helfen?
Freundliche Grüße,
Almut

October 27, 2021 at 5:30 am #1326595

Rikard
Keymaster

Hey albi84,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 27, 2021 at 8:57 am #1326623

albi84
Participant

Hey Ricard,
Thank you for your answer.
Admin Login in Private Content.
Best Regards, Almut

October 27, 2021 at 1:11 pm #1326667
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.home .container_wrap_first .container {
    max-width: 100%;
    padding: 0;
}

.home .container_wrap_first main.content {
    padding-top: 0;
    padding-bottom: 0;
}
```
Best regards,
Rikard
October 27, 2021 at 2:35 pm #1326702

albi84
Participant

Hi Rikard,
Thanks very much! Unfortunately, this only works on the start page and not on the other pages with full-screen sliders.
Best regards,
Almut

October 28, 2021 at 6:14 am #1326752

Rikard
Keymaster

Hi,

Thanks for the update. I see that you are overriding the full screen slider in your child theme, and it’s working as it should when I activate the parent theme. Please try replacing the files in the shortcodes folder in your child theme with the parent theme files. You can add your customisations back in after that.

Best regards,
Rikard

October 28, 2021 at 3:11 pm #1326868

albi84
Participant

Thanks for the answer. In which folder can I find the files in the parent theme?
Best regars, Almut

October 29, 2021 at 5:50 am #1326914

Rikard
Keymaster

Hi,

You can find them under /enfold/config-templatebuilder/avia-shortcodes/

Best regards,
Rikard

October 29, 2021 at 9:18 am #1326946

albi84
Participant

Hi Rikard,
Unfortunately that doesn’t work. It does not show a slider, instead the following field message:
Fatal error: Uncaught Error: Call to undefined method avia_slideshow::default_args() in /var/www/web23585996/html/wp-content/themes/enfold-child/shortcodes/slideshow_fullsize.php:995 Stack trace: #0 /var/www/web23585996/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(1264): avia_sc_slider_full->shortcode_handler(Array, ‘<br />\n[av_slid…’, ‘av_slideshow_fu…’, Array) #1 /var/www/web23585996/html/wp-includes/shortcodes.php(356): aviaShortcodeTemplate->shortcode_handler_prepare(Array, ‘<br />\n[av_slid…’, ‘av_slideshow_fu…’) #2 [internal function]: do_shortcode_tag(Array) #3 /var/www/web23585996/html/wp-includes/shortcodes.php(228): preg_replace_callback(‘/\\[(\\[?)(av_sli…’, ‘do_shortcode_ta…’, ‘[av_slideshow_f…’) #4 /var/www/web23585996/html/wp-includes/class-wp-hook.php(303): do_shortcode(‘[av_slideshow_f…’) #5 /var/www/web23585996/html/wp-includes/plugin.php(189): WP_Hook->apply_filters(‘[av_slideshow_f…’, Array) #6 /var/www/web23585996/html/wp in /var/www/web23585996/html/wp-content/themes/enfold-child/shortcodes/slideshow_fullsize.php on line 995

October 29, 2021 at 1:58 pm #1327002

Rikard
Keymaster

Hi,

Please try to delete the file you are overriding, then copy it over from your parent theme, and make sure that it’s working as it should. You can add your customisations back in after that. If you don’t want to override the element in question, then simply delete the file from your child theme.

Best regards,
Rikard

October 29, 2021 at 5:20 pm #1327031

albi84
Participant

Hi Rikard,
I did everything exactly the same, the error is still there. When I delete the file from the child theme I get the same error message.
I am helpless…

October 31, 2021 at 12:07 pm #1327180

Rikard
Keymaster

Hi,

Please share FTP login details with us in private, and verify that you have backups of your site.

Best regards,
Rikard

November 1, 2021 at 10:58 am #1327278

albi84
Participant

Hi, FTP login in private.
Best regards, Almut

November 2, 2021 at 5:11 am #1327381

Rikard
Keymaster

Hi,

Thanks for that. I’ve updated all the files in shortcodes folder in your child theme now, and it’s working as it should. Please review your site.

Best regards,
Rikard

November 2, 2021 at 8:37 am #1327392

albi84
Participant

Hi Rikard,
It works great! You’re a hero! Thank You very much!
Best regards,
Almut

November 2, 2021 at 12:35 pm #1327441

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 30, 2023 at 12:11 pm #1426794

Raphael
Participant

Leute auf einer Woocommerceseite in neuester Version sehe ich den Slideshow (volleBreite) nicht mehr. Weder in dem Reiter Mediaelemente noch in den Performance Einstelliungen ? Das ist ja super strange

November 30, 2023 at 4:25 pm #1426814

Mike
Moderator

Hi,
Raphael this is strange as we are not able to reproduce this situation. Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause. Also check that the element doesn’t have the visibility option set to hidden for the specific screen size.
If you continue to experience this issue please open a new thread so we can assist, as this is not your thread and posting your admin login here will not be private and you will not see our comments in the Private Content area, thank you.

Best regards,
Mike
Author

Posts

Viewing 18 posts - 1 through 18 (of 18 total)

The topic ‘Slideshow wird nicht mehr in voller Breite angezeigt’ is closed to new replies.