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Viewing 16 posts - 1 through 16 (of 16 total)
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  • May 16, 2013 at 6:47 pm #23307
    mdlhale

    Hi, I have set the slider thumbnails to always show, but they still don’t show up. Is there any reason this could be happening? My client really needs the thumbnails at the bottom. Thanks.

    May 16, 2013 at 9:00 pm #119324
    mdlhale

    I don’t understand why the theme mentions premium support and i’ve asked 3 different questions in the last couple days without 1 answers. This is ridiculous

    May 16, 2013 at 11:13 pm #119325
    mdlhale

    I talked with the creator of layers slider and they said that enfold might have a skin thats being over written so the thumbnails are not showing and I need to contact you to see how I can fix this.

    May 17, 2013 at 4:48 pm #119327
    Nick

    Hi,

    I am responding to you now on midnight Friday EST. If you know any support forum where the staff are such geeks as to work Friday nights, we will get even more geekier. :)

    Thanks,

    NIck

    May 17, 2013 at 6:09 pm #119328
    joe88

    Hi. I actually had the same question. I spent quite a bit of time trying to figure this out. Is there any suggestions on how we can re-enable the thumbnail setting? Thanks!

    May 19, 2013 at 11:11 am #119329
    Nick

    Hi,

    These are my settings, http://www.clipular.com/c?6128505=FaH00TiIhz85qM1rdB3FqP886PA&f=a01381376381aa07b05e289ac58b1246

    and I have no problems seeing thumbnails http://i.imgur.com/1SJUvTh.png

    Thanks,

    Nick

    May 28, 2013 at 11:10 am #119330
    imagestudios

    I am having the same issue of the thumbnails not showing. I’ve duplicated the settings you have and also uploaded images on the slide page where it says Thumbnail, but still no thumbnail navigation. Any thoughts? Thanks.

    May 28, 2013 at 3:32 pm #119331
    Nick

    Hi,

    Please provide a url to the page so I can take a look at the code and see if you have errors coming from somewhere else. Please try deactivating your plugins as well.

    Thanks,

    Nick

    May 28, 2013 at 7:22 pm #119332
    imagestudios

    Temporarily it’s at http://www.withthisring-false.info

    Thanks for looking at it!

    May 29, 2013 at 12:00 pm #119333
    imagestudios

    FYI, I didn’t have any plug ins installed when having the issue and right now only have one plug in which when deactivated I still have the issue of the thumbnails not showing up.

    May 30, 2013 at 3:49 pm #119334
    imagestudios

    Any thoughts?

    May 30, 2013 at 6:49 pm #119335
    Nick

    Hi,

    Sorry for the delay. Trying to recreate what I made before. Please hang on a bit longer, I will look if update changed something and ask Kriesi for guidance if unable to find any changes.

    So far these are the only thumbnails I was able to display http://i.imgur.com/KEswChN.jpg

    Thanks,

    Nick

    May 31, 2013 at 12:15 pm #119336
    imagestudios

    I appreciate it!

    June 2, 2013 at 11:48 pm #119337
    Nick

    Hi,

    The thumbnails functionality was not removed on purpose , and this is likely an unexpected side effect of either theme CSS update or something else but Kriesi is working on this now.

    Thanks,

    Nick

    June 4, 2013 at 3:43 pm #119338
    imagestudios

    Great – thanks. Please update when it has been reactivated.

    June 6, 2013 at 8:52 pm #119339
    Kriesi

    Hi!

    Hey!

    Yep that was an oversight. The setting show on hover should work fine, the “alway show” setting will be fixed with the update tomorrow ;)

    Best regards,

    Kriesi

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