January 6, 2017 at 2:47 am #730125
Greetings, I’m enjoying the theme for a client project, but encountering a couple oddities I’m unable to solve.
1) Slider issue:
FYI I’m on a Mac. Site currently looks fine in my Chrome browser (this is the browser I’m using to develop the site). It also looks fine now when previewing in Safari. But with Firefox, it only displays old slides (which have been completely deleted and replaced in the WP media library, and updated in the slider itself).
2) Navigation menu and logo issue when viewing site with Firefox:
When viewing with Firefox and navigating to some inner pages from the primary nav bar (Rates, News & Promotions, Contact), the navigation menu changes (to an old one I presume, as it shows old items we’ve since changed) and the site begins to display the default Enfold logo on all pages except Home. Very strange. I’ve deleted history and cache several times but can not get the site to load properly in its current form.
My client is experiencing the same issues I’ve highlighted above. He’s on a Windows PC and has tried viewing the site in Chrome and IE. He too is only seeing the old slides which are smaller than the slider width and width of the boxed site layout. He has also deleted his cache and refreshed his browsers.
There are no currently active plug-ins installed, so not sure what else to do to address these issues. Your assistance is greatly appreciated. Website credentials have been included in the private content section of this support ticket form.
Thank you kindly,
January 9, 2017 at 5:04 am #730952
- This topic was modified 2 years, 11 months ago by chriscreative. Reason: updated issue #2 to state this issue appears specific with Firefox
Thank you for using Enfold.
1.) It’s possibly cached. Have you tried removing the browser cache or hard refreshing the page?
2.) Could you please provide a screenshot of the issue? What is the version of your Firefox browser?
IsmaelJanuary 9, 2017 at 8:24 pm #731271
The hard refresh updated a couple pages but not all. But after updating the browser from v 49.xx to the latest version 50.1, the site now seems to load correctly.
Thanks for the tip.January 11, 2017 at 5:25 am #731837
Great, glad you got it working :-)
Please let us know if you should need any further help on the topic.
RikardJuly 17, 2019 at 10:56 pm #1119721
I have the same problem. Tried hard refreshing, clearing cache, changing browser, nothing works. WP slider won’t update.July 18, 2019 at 1:44 pm #1119911
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